Privacy Policy of PehchanPe

1. Introduction and Definitions

This privacy policy (“Policy”) has been drafted in accordance with the Information Technology Act, 2000, and related regulations. MAKSPay Fintech Solutions Private Limited (hereinafter “PehchanPe”, “Us”, “Our”, “We”) owns and operates the mobile application PehchanPe and website https://pehchanpe.com (collectively referred to as “Platform”).

2. Scope and Agreement

User Eligibility

You must be:

1. A natural person and citizen of India
2. At least 18 years of age
3. Eligible to enter into a binding contract under the Indian Contract Act, 1872

Agreement Terms

1. This Policy constitutes a legal agreement between you and PehchanPe
2. By accessing the Platform, you consent to our information practices
3. This Policy supersedes previous communications
4. This Policy excludes third-party websites and applications

3. Information We Collect

Personal Information

1. Name and contact details
2. Gender and family information
3. Government IDs (PAN, Aadhar)
4. Employment and income details
5. Bank account information
6. Address and location data
7. Device information (IP address, OS)

Purpose of Collection

1. Loan facilitation through lending partners
2. Credit report generation
3. Customer support services
4. Service improvement and analysis

4. Your Rights and Controls

You have the right to

1. Deny consent for information collection
2. Withdraw previously provided consent
3. Request data deletion
4. Review and correct your information
5. Restrict information sharing

You must not

1. Provide false or misleading information
2. Submit information that violates any law
3. Impersonate another person
4. Share information that may cause injury or harassment
5. Upload data you don’t have rights to

5. Data Protection and Security

We implement the following security measures:

1. Virtual private cloud hosting
2. Data encryption at rest and transit
3. SSL transmission
4. Regular security audits
5. Access control systems
6. Employee training and compliance

6. Cookie Policy

1. We use cookies for analyzing trends
2. Cookies help understand user behavior
3. You may disable cookies through browser settings
4. Service functionality may be affected if cookies are disabled

7. Grievance Redressal

Contact Information

• GRO Name: Mrs. Kavitha Palancha
• Address: THub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha Hyderabad Knowledge City, Serilingampally, Hyderabad, Telangana 500081 IN 500083 IN
• Email: [email protected]
• Support: [email protected]

8. Legal Framework

1. Governed by Indian law
2. Hyderabad courts have exclusive jurisdiction
3. Rights and remedies are cumulative
4. Invalid parts don’t affect entire policy
5. Compliance limited to Indian laws